Find answers to common questions about our services, appointments, payments, and healthcare policies.
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General Questions
You can book appointments through our website search bar, by calling +91 9990974086 , or visiting our reception. Online booking is available 24/7 with instant confirmation.
Yes, we accept all major insurance providers including Star Health, ICICI Lombard, HDFC Ergo, and government health schemes like Ayushman Bharat.
Appointment & Booking
Yes, you can reschedule or cancel up to 2 hours before your appointment without charges. Call our helpline or use the "Manage Booking" section in your patient portal.
Carry government ID (Aadhaar/PAN), insurance card, past medical records, and prescription if any. Registration takes 5 minutes at reception.
Yes, our telemedicine service connects you with doctors via secure video call. Available for follow-ups and primary consultations from 8AM-10PM daily.
Payments & Billing
Cash, all major credit/debit cards, UPI (PhonePe, Google Pay, Paytm), NEFT/RTGS, and insurance direct billing.
Yes for procedures above ₹25,000. EMI options available through Bajaj Finserv, IDFC, and hospital financing up to 24 months.
Emergency Services
Call our emergency helpline +91 9990974086 immediately. Ambulance reaches within 15 minutes in Gurugram area. 24/7 triage available.
Yes, ALS and BLS ambulances with life support systems. Free pickup within 10km radius for critical cases.
Pharmacy & Medicine
Yes, 24/7 medicine delivery within Gurugram. Same-day delivery for prescriptions, COD and online payment accepted.
Yes, 100% genuine generic and branded medicines at 20-30% lower prices compared to market rates.
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